Warranty

Freshngo promises to replace products if they are damaged or unusable at purchase. Please note that this warranty covers only manufacturing defects of the product.

Worn parts, dents, scratches and chipped paint are not reasons for replacement. They will not be recognized as covered by the warranty, as they come from everyday use of the product. Intentional damage to and misuse of the product can avoid the warranty. Any possible deformation or flaw from placing it in the freezer or washing it in the dishwashing machine will also avoid the warranty. 

To make a warranty claim, please send an email at hello@freshngo.co, indicating “Warranty” and including pictures of the defect and a brief description of the issue.

For assistance and advice, please contact our Support Team via mail : hello@freshngo.co. 

Our Support Team will reply within five business days.